Cancellation within 30 Days prior to the arrival date: No Cancellation charge.
Cancellation within 15 Days prior to the arrival date: 15 % Cancellation charge of the total package cost.
Cancellation within 08 Days prior to the arrival date: 25% Cancellation charge of the total package cost.
For group bookings and Peak season bookings, Cancellation depends on the hotel / houseboat policy
Once you are happy with the tour plan and prices, please inform us the names and age of the traveling persons, exact arrival date, Mode of arrival with timing etc.
Once we receive these details on normal working days we will give confirmation from our end in 1 day time.
Once you get confirmation from us you can deposit 50% of the total cost as advance to our account. On receipt of the advance amount we will be sending receipt by mail and the hard copy of the vouchers will send to you on receipt of the balance payment.
It was most memorable experience travelling to Kerala just because the trip was organized by Kaiden tours and travels. Kaiden team is genuine, and truly professional. Entire trip was smooth sail without a single hiccup. Hotels booked by them were neat & clean. Taxi driver Mr Aji was quite polite and punctual. Special thanks to Mr Praveen, Director of Kaiden. Praveen is very humble,sensitive and customer caring. He ensured that we were his family and never let us feel away from home. Thanks to Sinu for coordinating the entire schedule. I highly recommend everyone to go ahead with Kaiden team without a second thought. Thanks praveen and team again for making our trip a delightful one. — Regards Mallikarjun Bengaluru