04 nights' accommodation at respective hotel or similar category · Meals: Daily Breakfast at Hotel on buffet / fixed menu · Airport / Railway station pickup and drop with assistance · All must sightseeing spots in all destinations will be covered on point to point basis (without guide) · Toll, parking, drivers batta, interstate tax etc · All prevailing taxes like luxury taxes, service taxes and expenditure taxes where ever applicable. · Transfers and site seeing as mentioned in the itinerary by a/c Vehicle
Any Airfare. Entry ticket, permit fees, boat/ferry ticket, camera ticket at various places of sightseeing. Porterage at hotels and airports, tips, insurance, laundry, liquors, wine, mineral water, telephone ,fax, internet charges and all items of personal nature. Any cost arising due to natural calamities like landslides, roadblocks, etc. to be borne by the clients directly on the spot. Any other service/s not specified above and additional sightseeing or usage of vehicle not mention in the itinerary. If any expenses caused by factors beyond our control like weather conditions, Rail and Flight delays or cancellation, technical faults, political disturbances, Harthal / Bandh, Any increase in taxes or fuel leading to an increase in surface transportation & land arrangements, which may come into effect prior to departure. Govt Service Tax – 3.50% applicable on the Total Package cost.
Once you are happy with the tour plan and prices, please inform us the names and age of the traveling persons, exact arrival date, Mode of arrival with timing etc. • Once we receive these details on normal working days we will give confirmation from our end in 1 day time. • Once you get confirmation from us you can deposit 50% of the total cost as advance to our account. • On receipt of the advance amount we will be sending receipt by mail and the hard copy of the vouchers will send to you on receipt of the balance payment. • The advance amount can be paid through a bank transfer or cash deposit. The balance payment will be accepted only as bank transfer a week prior to your arrival
Cancellation within 30 Days prior to the arrival date: No Cancellation charge. ? Cancellation within 15 Days prior to the arrival date: 15 % Cancellation charge of the total package cost. ? Cancellation within 08 Days prior to the arrival date: 25% Cancellation charge of the total package cost. ? For group bookings and Peak season(October to January) bookings, Cancellation depends on the hotel / houseboat policy
I have been informed by my Sister and brother in law that they have throughly enjoyed the booking from u. Although they were minor hiccups on the way , eventually things were handled in a very professional and courteous manner. Special thanks on your consideration of pool villa for the second day at Ragamaya.
Really appreciate with the way u have handled the conversAtion with us in a negative situation . You have changed the negative scenario to a positive manner, which was highly commendable . This is customer service at its highest order . Looking forward to be associated with u a lot more in the near future